Frequently Asked Questions
Got questions about ordering, pickup, delivery, or payment? Find answers below.
What are your operating hours?
Our café hours are: Monday - 03:00 AM – 11:00 PM Tuesday - 03:00 PM – 11:00 PM Wednesday - 03:00 AM – 11:00 PM Thursday - Close Friday - 03:00 PM – 11:00 PM Saturday - 03:00 PM – 11:00 PM Sunday - 03:00 AM – 11:00 PM
Where is Kape Kayoe located?
We are located at Purok 4, Taywanak Ibaba, Alfonso, Cavite. You can order ahead online and pick up directly at our counter.
How does counter pickup work?
After you place an order, our baristas prepare your beverages approximately 8 minutes before your selected pickup time to ensure peak temperature and flavor. Simply present your order number at the counter.
Do you offer delivery in Alfonso and Cavite?
Yes! We offer local delivery within a 15 km radius from our café in Alfonso. You can pinpoint your exact delivery address on our interactive map during checkout.
What payment methods do you accept?
We accept GCash for online orders and counter payments. For delivery orders, customers upload a screenshot of their GCash payment receipt to confirm their order prior to rider dispatch.
Can I customize sweetness, milk, and toppings?
Yes! Every drink on our menu can be personalized with your choice of sweetness level, espresso shots, milk alternatives, and delicious toppings.
How do I track my order?
Once you place an order, you will receive a live tracking link where you can see when your order is confirmed, being prepared by the barista, out for delivery with our rider, or ready at the pickup counter.
How can I contact customer support?
You can reach our team via phone at 09293243962 or via email at sample@gmail.com.
Still have questions?
We are always happy to help. Get in touch with our team or browse our handcrafted menu.